Addresses
Direct Line Insurance plc (authorised and regulated by the Financial Services Authority)
3 Edridge Road, Croydon, Surrey CR9 1AG
Phone: 020 8686 3313
Royal Bank of Scotland plc trading as Direct Line (authorised and regulated by the Financial Services Authority)
250 St. Vincent Street, Glasgow G2 5SH
Phone: 0141 226 2222
Fax: 0141 248 1847
Direct Line Life Insurance Company Limited (authorised and regulated by the Financial Services Authority)
14-18 Cadogan Street, Glasgow G2 6QN
Phone: 0845 246 8222
Press enquiries only
Tel: 0845 878 5816
Fax: 0845 878 2238
Customer services
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| Car insurance |
0845 246 8706 |
| Home insurance |
0845 246 8709 |
| Home Response 24 |
0845 246 3999 |
| Breakdown cover |
0845 246 8708 |
| European Breakdown cover |
0845 246 0940 |
| Travel insurance |
0845 246 8704 |
| Pet insurance |
0845 246 8705 |
| Life insurance |
0845 246 8080 |
| Critical Illness cover |
0845 246 8234 |
| Mortgages |
0845 309 1930 |
| Savings |
0845 246 8167 |
You can manage saved quotes and existing insurance policies online with Policy & Quote Manager as well as amend car insurance details and register a claim on car or home insurance policies.
Calls recorded. Conditions apply. Maximum call charges for 0845 numbers is 3p per minute from a BT landline. Calls from other networks may vary.
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