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Addresses



Direct Line Insurance plc (authorised and regulated by the Financial Services Authority)
3 Edridge Road, Croydon, Surrey CR9 1AG
Phone: 020 8686 3313

Royal Bank of Scotland plc trading as Direct Line (authorised and regulated by the Financial Services Authority)
250 St. Vincent Street, Glasgow G2 5SH
Phone: 0141 226 2222
Fax: 0141 248 1847

Direct Line Life Insurance Company Limited (authorised and regulated by the Financial Services Authority)
14-18 Cadogan Street, Glasgow G2 6QN
Phone: 0845 246 8222

Direct Line Unit Trusts Limited (authorised and regulated by the Financial Services Authority)
14-18 Cadogan Street, Glasgow G2 6QN
Phone: 0845 246 8222

Press enquiries only


Tel: 0845 878 5816
Fax: 0845 878 2238
Customer services
Car insurance  0845 246 8706
Home insurance  0845 246 8709
Home Response 24  0845 246 3999
Breakdown cover  0845 246 8708
European Breakdown cover  0845 246 0940
Travel insurance  0845 246 8704
Pet insurance  0845 246 8705
Life insurance  0845 246 8080
Critical Illness cover  0845 246 8234
Loans  0845 301 1658
Mortgages  0845 309 1930
Savings  0845 246 8167

 

You can manage saved quotes and existing insurance policies online with Policy & Quote Manager as well as amend car insurance details and register a claim on car or home insurance policies.

Calls recorded. Conditions apply. Maximum call charges for 0845 numbers is 3p per minute from a BT landline. Calls from other networks may vary.