Pet Insurance:

  Phone numbers
Get a pet insurance quote (Opens in a new browser)

Call our Customer Hotline for all your pet insurance needs


Call: 0845 246 8705


Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

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Need to make a Claim? Call our Claims Operators


Call: 0845 246 8712


Lines open: 9am-5pm Monday to Friday

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View your Policy Online


You can now view your existing pet insurance policy online with Policy & Quote Manager.

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Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Calls may be recorded. Max call charge from a BT landline is 3p per minute. Calls from other networks may vary.

 
To find out how much you could save... Get a pet insurance quote (Opens in a new browser)